Terms and Conditions Return Policy Payment Information
Privacy Policy Shipping Information Terms & conditions for Shipment
 

Terms and Conditions

 

Terms of Use

This website is owned and operated by Lamoon International Co., Ltd. at http://www.lamoonhomedecor.com. By using this site, you agree to be bound by these terms and conditions. If you do not agree to all these terms and conditions, do not use this Web site. Lamoon may modify this Web site and the terms and conditions of use at any time. These modifications will be posted on this Web site as they occur. By your continued use after any such change is posted, you accept such modification.

 

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, digital downloads, and data compilations is the property of Lamoon. Your use of the property of Lamoon is strictly prohibited. You may download, print, or store selected portions of the content for your own personal, non-commercials use. Do not modify, alter, delete, or change the content in any way. Lamoon reserves complete title and full intellectual property rights in any content you download from this site.

 

New Account

This is a wholesale site for resellers and retailers only. Tax ID or SSN is required to register new account with Lamoon. To activate the account, a fax copy of business license is required to prove your business status.

 

Published Prices

Lamoon reserves the right to adjust prices and policies at any time. If the website or catalog displays an incorrect price, we reserve the right to cancel your order and provide a refund or adjust to the current price.

 

Minimum Order

Buying from this site requires a minimum order as stated. Minimum order for an opening order is $500 and for reorder is $300. Order not meeting the minimum order will not be processed upon checkout.

 
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Privacy Policy

 

Lamoon is concerned about your privacy and is committed to providing a secure environment for transactions. Lamoon does not collect or maintain any information about how you as an individual use our website. We analyze our web log statistics as a whole, but we do not track your browsing as an individual. Information about our customers is an important part of our business, and we are not in the business of selling it to others. We do not sell or give any information provided by our customers or site users to any third party company for any reason.

Where visitors choose to provide the site with a name, e-mail address or other information, Lamoon keeps all information confidential as to contact and serve you in the future. We may receive emails, notices, offers, or catalogs in the future. If you do not wish to receive any communication from us, please let us know.
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Payment Information

 

We accept the following forms of payment: Wire Transfer, Personal or Busines Check, and Credit Card. Payment method is required during checkout. The detailed instruction for payment will be automatically emailed to you according to your selected payment method. All purchases are drawn in US Dollars. Payment dues within 3 days upon confirmed order. A finance charge of 1.5% per month will be applied to all overdue accounts. Late payments may result in pending orders being held. Taxes are applicable to New York residents.

 

Wire Transfer

We accept wire transfer from anywhere in US currency. After placing your order, kindly proceed with the following details:

 

Company Name:

*******

Bank:

*******

Account Name:

*******

Account Number:

*******

Routing Number:

*******

 

Once transfer has been completed, please notify us by phone ******* or email customerservice@lamoonhomedecor.com. Wire-transfer may take 1-2 business days to confirm.

 

Personal or Business Check

We accept personal or business check with prior approval within 3 days upon confirmed order. Make check payable to *******. Please include a copy of confirmed order or invoice with the check and mail to the following address:

********

********

Please allow

Returned checks will be assessed a $25 fee and any pending orders will be put on Credit Card.

 

Credit Card

At this time we accept Visa and MasterCard via phone. Simply choose “Credit Card via Phone” as the payment method, and then call customer service to give us your credit card number over the phone. We will charge your credit card manually. 

There is no surcharge for credit card transactions. Credit Card Online payment option will be available soon.
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Return Policy

 

We only allow returns for damaged merchandise or for items received in error. Upon investigation, undamaged merchandise returned will be subject to a 25% restocking fee. Merchandise returned for credit or exchange only.

We must be notified of the problem within 3 days upon receipt of the shipment to obtain for RMA# (Return Merchandise Authorization Number). If we are not notified within 3 days of receiving the shipment, return will not be processed for any reason.

Customer is responsible for all shipping charges on returned merchandise including insurance. Initial shipping charge and insurance are not refundable.

Merchandise must be returned in original condition and original packaging accompanied by a copy of original invoice with RMA# clearly marked. Merchandise sent back without RMA# will not be processed. Please give instructions for a store credit or replacements. In case of an exchange, please include order form for replacement with form of payment for price difference and shipping charge.

Merchandise must be returned within 20 days of the initial claim. Merchandise received back after 20 days will be charged a 15% restocking fee.
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Shipping Information

 

The shipping costs depend on where you are purchasing from.

 

Please note that items will be shipped only the next business day AFTER payment clears our bank. Credit Card and Wire Transfer generally clear within 24 hours; checks of any form can take up to a week.

Shipments are shipped UPS from our warehouse in New York at actual standard UPS ground rate. However, our online system will not calculate this cost upon check out point. We will automatically adjust your shipping total upon submission once the actual shipping cost has been determined.

Orders normally ship via UPS Ground, FedEx or USPS within 1-2 days when in stock.

certain items can be temporarily out of stock.

For your convenience, whenever we ship an order, we electronically mail a shipping confirmation notice including the UPS, FedEx or USPS tracking number.

For orders weighing between 200 and 500 pounds, we ship via the discounted UPS  Hundred Weight or by a freight carrier. However, our Online System will not calculate this cost accurately, so we will automatically adjust your shipping total upon submission once the actual shipping cost has been determined. This method generally has a 25 to 40 percent discount on shipping beyond standard UPS Ground Rates.

We don't do backorders unless by a customer's request. 

As a security precaution, we can only ship first time orders to the credit card billing address.

We must have the proper billing address in order to process the order.  We will be unable to ship the order if the listed billing address doesn't match the credit card address. 

If you don't receive all of your order, we were out of stock on those items, and you were not charged for them.

All shipping expenses that show at checkout are ESTIMATES. We will not know your exact shipping cost until the merchandise is weighed and the box is measured.  

If you place an order before 4pm Central Time, Monday - Friday, the order will ship within 1-2 business days.  We make every effort to ship orders the day they're submitted, however, we cannot guarantee it.  UPS doesn't pick up on Sat. or Sun.  If you have to have an order by a certain day, call before submitting the order to determine if it will be possible!   

Available Shipping Methods:

UPS GROUND SHIPPING

UPS 3 DAY SELECT

UPS 2ND DAY AIR

UPS NEXT DAY AIR

*UPS CHARGES $3.00 EXTRA FOR SHIPMENTS TO RESIDENTIAL ADDRESSES VS. BUSINESS ADDRESSES.

*WE CHARGE EXACTLY WHAT UPS CHARGES TO SHIP YOUR PACKAGE.  WE DON'T MAKE ANY PROFIT OFF OF SHIPPING.

If you have any questions about how we price our shipping or if you need a copy of actual United Parcel Shipping Charges for your package, please feel free to contact us at 1-318-741-6066 or by email at: sales@bluemoondirect.com

 

Shipping Limitations

Wholesale Point does NOT ship to International, PO or APO/FPO addresses for any reason, under any circumstance.

Wholesale Point does NOT accommodate a personal pickup of the merchandise.

You may wish to purchase additional insurance to guarantee full replacement value above $100 in the event the package is lost, stolen or damaged in transit.

Shipping to Canada and Puerto Rico

?  Canada & Puerto Rico shipments require an additional shipping charge and a telephone number for customs paperwork. You must include your telephone number.

?  Wholesale Point is NOT responsible for fees, taxes, tariffs and/or brokerage fees associated with shipping product to Canada and Puerto Rico. UPS/FedEx charge a brokerage fee to handle the paperwork, collect the taxes from you (C.O.D.) and remit the taxes to your local government. You have the option of selecting your own customs broker.

Shipments other than Ground (Express, Overnight, Second day, Select, etc.)

Wholesale Point does NOT guarantee that an order received after 12:30PM (CST) will be shipped that same day.

We do our best to minimize the cost to ship your order and then we charge you the carrier’s published rates with no mark-up. We ship orders by Fed Ex Ground. If you have a preferred carrier or shipping account we can arrange to use that service. Please contact us. Most orders ship within 1-5 days. Hand made candles may require a few extra days lead-time. All orders are shipped out within 7 business days. (Sept - Dec. is our busy season, orders may take a few extra days to ship) If a order can not be shipped within 7 business you will be notified and you will have the option to cancel order. No order is shipped until shipping charge is paid. By placing an order with A Candle Co.’s wholesale division you authorize us to charge your credit card for cost of shipping. If you are in the New York area please contact us about picking up your order.  Orders over 20 cases will ship on a pallet. Please let us know if you will have a problem accepting a pallet.
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Terms & conditions for Shipment:

Shipment cost depends upon the size of orders, each and every final destinations and mode of shipment. Order up to 50 pieces of any items will instantly ship. To inquiry for large quantity order please contact us at info@nepalesekhukuri.com

Mode of shipment is to be finalized by the buyers. Small order less than (ten pieces) will be shipped through UPS or DHL or SKY NET. Large volume (bulk) order for resale will be shipped by Air freight service (air Cargo, airport to airport service) as customers’ desire.

Our catalogue prices include all the necessary documentation’s charge, custom clearance in Nepal, taxes, levies, packaging, local transportation in Nepal, forwarding etc.

 

Refused orders:

Refused orders cost the customer additional shipping fees for re-shipping and/or a 25% re-stocking fee.


Packaging:

Since it is handmade (Handicraft) items there would be slide variation in sizes and weight too. Mostly kukris are packed into strong wooden box after we wrap nicely in lokta paper or rice-paper which makes a complete Nepali handicraft souvenir.
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